Shipping Rate Audit

Read-only: walks every delivery profile and zone to verify each has at least one valid shipping rate, surfacing zones with no rates or only manual rates.

shopify-admin-shipping-rate-audit


Purpose

Audits the shipping configuration for every delivery profile on the store. Surfaces (a) zones with zero shipping rates configured (causing checkout failures), (b) zones with only manual flat rates (no carrier-calculated rates, often a missed setup step), and (c) profiles with no zone coverage for known sales geographies. A misconfigured zone silently drops checkout conversions — this skill catches it before customers do. Read-only — no mutations.


Prerequisites

  • Authenticated Shopify CLI session: shopify store auth --store --scopes read_shipping
  • API scopes: read_shipping

  • Parameters


    ParameterTypeRequiredDefaultDescription
    storestringyesStore domain (e.g., mystore.myshopify.com)
    profile_filterstringnoOptional delivery profile name to scope the audit
    flag_manual_onlyboolnotrueFlag zones that have only manual rates (no carrier-calculated rates)
    flag_high_pricefloatnoOptional: flag any rate above this price (likely typo or stale)
    formatstringnohumanOutput format: human or json

    Safety


    > ℹ️ Read-only skill — no mutations are executed. Safe to run at any time. The skill reads delivery configuration only; it does not change any shipping behavior.


    Workflow Steps


  • OPERATION: deliveryProfiles — query
  • Inputs: first: 50, select profileLocationGroups, profileItems, name, default, pagination cursor

    Expected output: All delivery profiles, including the default, with location groups and product associations; paginate until hasNextPage: false


  • For each profile, walk every profileLocationGroups[].locationGroupZones. For each zone, capture: zone name, country codes, method definitions (rates).

  • Flag zones with: zero methodDefinitions, OR only manual priceConditions-based rates (no carrier-calculated method when flag_manual_only: true), OR a method whose price.amount > flag_high_price if the threshold is set.

  • Aggregate findings per profile, then build a global summary of misconfigured zones across the store.

  • GraphQL Operations


    # deliveryProfiles:query — validated against api_version 2025-01
    query DeliveryProfilesAudit($after: String) {
      deliveryProfiles(first: 50, after: $after) {
        edges {
          node {
            id
            name
            default
            profileItems(first: 1) {
              edges {
                node {
                  id
                }
              }
            }
            profileLocationGroups {
              locationGroup {
                id
                locations(first: 50) {
                  edges {
                    node {
                      id
                      name
                      address {
                        countryCode
                      }
                    }
                  }
                }
              }
              locationGroupZones(first: 50) {
                edges {
                  node {
                    zone {
                      id
                      name
                      countries {
                        code {
                          countryCode
                        }
                        provinces {
                          code
                        }
                      }
                    }
                    methodDefinitions(first: 50) {
                      edges {
                        node {
                          id
                          name
                          active
                          rateProvider {
                            __typename
                            ... on DeliveryRateDefinition {
                              price {
                                amount
                                currencyCode
                              }
                            }
                            ... on DeliveryParticipant {
                              carrierService {
                                id
                                name
                              }
                              fixedFee {
                                amount
                                currencyCode
                              }
                              percentageOfRateFee
                            }
                          }
                        }
                      }
                    }
                  }
                }
              }
            }
          }
        }
        pageInfo {
          hasNextPage
          endCursor
        }
      }
    }
    

    Session Tracking


    Claude MUST emit the following output at each stage. This is mandatory.


    On start, emit:

    ╔══════════════════════════════════════════════╗
    ║  SKILL: Shipping Rate Audit                  ║
    ║  Store: <store domain>                       ║
    ║  Started: <YYYY-MM-DD HH:MM UTC>             ║
    ╚══════════════════════════════════════════════╝
    

    After each step, emit:

    [N/TOTAL] <QUERY|MUTATION>  <OperationName>
              → Params: <brief summary of key inputs>
              → Result: <count or outcome>
    

    On completion, emit:


    For format: human (default):

    ══════════════════════════════════════════════
    SHIPPING RATE AUDIT
      Profiles inspected:    <n>
      Zones inspected:       <n>
      Zones with no rates:   <n>
      Zones manual-only:     <n>
      Rates above threshold: <n>
    
      Critical issues (zero-rate zones):
        Profile: <name>  Zone: <name>  Countries: <list>
      Output: shipping_rate_audit_<date>.csv
    ══════════════════════════════════════════════
    

    For format: json, emit:

    {
      "skill": "shipping-rate-audit",
      "store": "<domain>",
      "profiles_inspected": 0,
      "zones_inspected": 0,
      "zones_no_rates": 0,
      "zones_manual_only": 0,
      "rates_above_threshold": 0,
      "issues": [],
      "output_file": "shipping_rate_audit_<date>.csv"
    }
    

    Output Format

    CSV file shipping_rate_audit_.csv with columns:

    profile_name, zone_name, countries, rate_count, manual_rate_count, carrier_rate_count, min_rate, max_rate, currency, flag


    Error Handling

    ErrorCauseRecovery
    THROTTLEDAPI rate limit exceededWait 2 seconds, retry up to 3 times
    Profile has no productsEmpty profileNote in output, do not flag as critical
    Zone has only DeliveryRateDefinition (no carrier)Manual rates onlyFlag if flag_manual_only: true
    Country list is null on a zoneRest-of-world catch-all zoneTreat as wildcard, do not flag for missing countries

    Best Practices

  • Run after any major shipping change (new region launch, carrier switch) to confirm zone coverage matches the rollout plan.
  • Zero-rate zones cause silent checkout failures — customers from that geography see "no shipping available" and abandon. Treat these as P0.
  • Manual-only zones are not always wrong — flat-rate domestic shipping is a deliberate choice. Use flag_manual_only: false if your store is intentionally flat-rate.
  • Cross-reference flagged country codes with customers:query filtered by country to estimate revenue at risk.
  • Run quarterly to catch zones added by app integrations or staff that drift from the documented configuration.